Privacy Policy

1. Introduction

Welcome to NE1 Media LTD's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website and use our products and services, regardless of where you visit them from, and tell you about your privacy rights and how the law protects you.

This Privacy Policy applies to all personal information we process about you when you use our websites, applications, membership sites, or purchase our digital products. Please read it carefully to understand our practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect different types of personal information depending on how you interact with us:

2.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, username, and password.
• Profile Information: Information you add to your profile such as profile picture, bio, and preferences.
• Payment Information: Payment details used to complete purchases (we do not store complete credit card information).
• Communication: Information you provide when contacting us for support or communicating through our platforms.
• Content: Information contained in any content you upload to our platforms or submit to us.

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our websites, products, and services.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Device Information: Information about the device you use to access our services.
• Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide, maintain, and improve our services
• To process and complete transactions
• To manage your account and provide you with customer support
• To send you technical notices, updates, security alerts, and administrative messages
• To communicate with you about products, services, offers, and events, and provide news and information we think will be of interest to you
• To personalize your experience and deliver content and product offerings relevant to your interests
• To monitor and analyze trends, usage, and activities in connection with our services
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of NE1 Media LTD and others

4. How We Share Your Information

We may share your personal information in the following circumstances:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your personal information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk.

6. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict the processing of your personal information
• The right to data portability
• The right to object to the processing of your personal information
• The right to withdraw consent

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

8. Cookies Policy

We use cookies and similar tracking technologies to track the activity on our services and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Types of Cookies We Use:

• Essential Cookies: Required for the operation of our services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website.
• Functionality Cookies: Allow us to remember choices you make and provide enhanced features.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@ne1media.com
• By mail: NE1 Media LTD, Newcastle upon Tyne, UK